Shipping policy
SHIPPING COSTS
At Angelremy Hair, we ship to over 200 countries worldwide and offer free shipping on all orders over $80. For orders under $80, you can choose between two shipping options:
- $29 for FedEx, DHL, or UPS (we'll select the best carrier based on your location).
- $10 for a slower shipping option. (If your order value is under $80, a $29 shipping fee will be charged when you place the order. If you want to change to this slower option, please contact our custom service team at info@angelremyhair.com for the change and price difference refund)
For remote areas, a shipping fee of $40 will apply. If your address is in a remote location, the shipping fee will automatically update to $40 during checkout.
ORDER PROCESSING TIME
Order processing time refers to the period from when your order is placed until it is shipped. Stock orders are typically shipped within 24 hours. If you request base size trimming or hair cutting and styling before shipping, please allow an additional 3-5 business days for processing.
For custom orders, order processing time refers to the period from when your order is placed until it is completed and ready for shipment. Processing time for custom orders generally ranges from 6-10 weeks. Standard men's hair systems typically take 6-8 weeks, while orders with complex colors, long hair, heavy densities, silk bases, or full-cap wigs may take up to 10 weeks. A specific time-frame will be provided when you place your custom order.
SHIPPING TIME
Shipping time refers to the period from when your package is shipped to when it arrives at your doorstep, barring any delays due to customs clearance or other unforeseen issues. Delivery typically takes 3-5 business days for the U.S. and 5-7 business days for other countries and regions.
SHIPPING CARRIERS
Angelremy Hair partners with several world-renowned express companies, including DHL, FedEx, and UPS, ensuring delivery to most countries within a week. For certain special regions, other express services or postal services may be used, and shipping time will depend on the specific circumstances.
SHIPPING RESTRICTIONS
We are unable to ship to PO Box addresses or APO/FPO military addresses.
CUSTOMS CLEARANCE
Customers are responsible for any customs clearance fees and taxes incurred during the customs process. If you have any further questions, please contact our Customer Service team.